How to protect yourself from identity theft
- Never click on a link from an unknown person.
- Don't reply to a possible phishing email.
- Shop with merchants you know and trust.
- Check account statements promptly and report suspicious transactions.
- Shred receipts containing credit card information before discarding them.
- Report lost or stolen cards immediately.
- Be aware of your surroundings when entering your PIN.
- Sign the back of your bank and credit cards.
- Don't leave receipts at the ATM, on shop counters or at the gas pump.
Keep your password and PIN safe
Do not share your GVB Online Banking password or ATM/Debit Card Secret Code (PIN) with anyone. Giving your password or PIN to another person or company places your finances and privacy at risk.
Change your password regularly and use a different password than you use for other websites. Make it difficult for others to guess your password by using a combination of letters and numbers in your password. If you think someone knows your password, change it right away.
Your security answers for GVB Online Banking should be unique - do not use security answers that you have used previously on other websites.
Check your statements
It is important to check your statements regularly; a quick check will help identify any erroneous or criminal transactions that might have been performed on your account without your knowledge.
Direct Deposit and Online Banking
Arrange with your employer to have your salary deposited directly into your GVB account so you can prevent lost or stolen checks. With GVB Online Banking, you can also set up recurring transfers and payments from your GVB account so that your obligations are met automatically.
Look for the lock icon
Before entering personal information on a website, look for the "lock" icon in your browser. A closed lock or padlock indicates that the website you are on is secure. You can also confirm a website is secure by looking for "https" in the website address.
Clear your browser's cache
If you use a public or shared computer with GVB Online Banking, it is vital that you log out when you are finished. Once you have logged out, you should delete the browser's cache. The cache maintains a copy of web pages that have been viewed recently.
Protect your computer from viruses
Protect your computer by ensuring you have an anti-virus program installed and that you update it regularly. Most anti-virus programs offer automatic updates to help ensure you are always up to date. Viruses can damage your computer, lead to the loss of your files, and some can capture information from your computer and send it across the Internet to another computer.
Do not open e-mail attachments unless you trust the person or company that sent you the e-mail. Ensure your anti-virus program automatically scans your e-mail attachments for viruses.
Use a firewall
When your computer is connected to the Internet, it is vulnerable to "attack" through the Internet connection. Although this is a problem for all types of Internet connections, DSL and cable modem connections are more vulnerable because they offer an "always on" capability. You can help protect your computer from attack by using a personal firewall. Personal firewalls can be software, hardware, or both, and create a barrier to attacks.
Microsoft Windows XP and Apple MacOS X both include basic personal firewalls, but you must activate them to be effective.
Install security updates
Most personal computers use the Microsoft Windows and Apple MacOS operating systems. The makers of these systems regularly issue security updates to protect against new and emerging threats. You should download and install security updates regularly or configure your operating system to automatically check for new updates. It is important to use up-to-date anti-virus software and a personal firewall. Ensure you also regularly patch Java and Adobe products. These items are frequently updated because of vulnerabilities and hacker use of those vulnerabilities to install malware on your computer.
Consider using a single computer for your online banking and restrict other users on it.
Beware of e-mail fraud
Be wary of e-mails that ask for personal information and never provide your personal passwords, personal information numbers or login information for GVB Online Banking.
Beware of identity fraud
Take steps to protect yourself against identity fraud, including protecting your personal information, memorizing your passwords and reporting thefts and losses immediately.
Look for privacy policies on other websites
United States Computer Emergency Readiness Team
Consumer Protection Resource Center
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