How do I get Business Mobile Deposit?
Once you have the paperwork completed and your GVB Business Mobile App downloaded, you have access to Mobile Deposit within your app. It's as easy as snapping a picture of the front and back of your check, choosing your account, entering a deposit amount and pressing send. Done.
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How can I make a deposit using GVB Business Mobile?
If you have an iPhone® or Android® smart phone, simply download the application. Then, log in. You'll key in the amount of the deposit, endorse the check with "For Mobile Deposit Only to Golden Valley Bank” along with your signature and take a picture of the front and back of the check. That's it! Within seconds of uploading the transaction, you'll receive a confirmation that the deposit was received successfully.
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What types of checks can be processed through GVB Business Mobile?
All personal and business U.S. checks can be processed through GVB Business Mobile. Checks from Canada and other foreign countries, savings bonds and poor image quality checks must be deposited traditionally.
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When can electronic deposits be sent to the financial institution?
You can transmit mobile deposits to the financial institution 24-hours a day, 7-days a week including weekends and holidays, with the exception of the financial institution's routine maintenance downtime.
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When will deposits be posted into my account?
Deposits made before 5:00pm PST Monday – Friday will be credited to your account the same day.
Deposits made after 5:00pm PST, or during weekends and bank holidays, will be credited to your account the following business day.
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What should I do with the original paper checks after deposits are made?
Original checks should be stored for a minimum of 14 business days prior to being destroyed.
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How do I prevent checks from being scanned and deposited twice?
The software has built-in duplicate detection tools that detect items already captured. If the software detects potential duplicate checks, an alert prompts you to make a decision about the items in question. Also, endorsing the back of the check with "For Mobile Deposit Only to Golden Valley Bank” along with your signature will reduce the chance of an item being accidentally deposited in-person.
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How do I know the image quality is acceptable?
The software has an Image Quality Assessment (IQA) tool that automatically identifies problems with the check image. If a problem is detected, you'll be asked to retake the photo.
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